This privacy policy sets out how we obtain, store, and use personal information when you visit our website.

Our Details

Minchem Ltd

Address: 4 Hillside Road, Aldeshot, Hampshire, GU11 3NB, UK

How we collect or obtain personal information about you

On our website we have a general enquiry form where we are provided with name, email, and details of the enquiry. Names and emails are classed as personal information under GDPR.

How is your personal information used

The information you provide is used for us to contact you to answer your enquiry. We will not use the information you provide for any marketing purposes and will only contact you again if you wish to pursue a business opportunity with us.

How long we store your personal information

The information you provide is stored in email files as long as the enquiry is ongoing. It is then archived in secure password protected email folders. We will keep all information and data collected to a minimum and will not seek sensitive information through our website.

How we secure your personal information

The information you provide is not shared externally and enquires are forwarded to the main email address at Minchem Ltd and can be responded directly. Once the enquiry is answered, the enquiry email is archived in secure email folders. We will keep all information and data collected to a minimum and will not seek sensitive information through our website.

Our use of cookies or similar technologies

Cookies are small text files that are placed on your computer by websites you visit. They are widely used to make websites work, or work more efficiently, as well as providing information to the owners of the website. Depending on the browser you use, you should be able to control which cookies are placed on your device through the browser settings.

We do not store any personal data in the cookies we use, and your information is stored anonymously.

We use Google Analytics to help us run our website by monitoring the activity and traffic both to and through our website. By using cookies stored on users’ devices, reports are created to give us statistical and other information about our website. Details captured during your visit will include but not be limited to, traffic data, location data, weblogs and other communication data and the resources you access. However, all data collected is anonymous and will not identify you as an individual.

Your rights in relation to your personal information

You have a number of rights relating to your personal information:

  • The right to be informed about the processing of your personal data.
  • The right to have the personal data corrected if it is inaccurate and to have incomplete personal data completed.
  • The right to object to the processing of your personal data
  • The right to restrict the processing of your personal data.
  • The right to have your personal data erased or forgotten.
  • The right to request access to your personal data and information about how we process it.
  • The right to move, copy or transfer your personal data.
How to contact us about your personal information or to complain

If you wish to exercise any of your above rights, please contact us on the contact details above and we will action your requests, subject to our legal responsibilities. If you wish to make a complaint about how we have handled your personal data, then please do contact us on the details above.

Review this policy

We at Minchem Ltd keep this policy up to date and will review it annually or as required by new legislation or internal changes to our operations, to ensure that GDPR, data protection and other such legislation is adhered to.